YOUR HOLIDAY ON THE ARLBERG BEGINS HERE
Booking information
We can hardly wait to welcome you through the Himmlhof gate! To ensure that you are well prepared for your holiday on the Arlberg and don't pack too much, here are a few things well worth knowing in advance.
Check-in & out
Your rooms are ready for you from 3 pm. If our cleaning staff are finished earlier, you can of course move in prior to that time. Check-out is no later than 10:30 am.
Ski-storage depot and tickets
So that you don't have to carry anything to the ski lift in the morning, you can store your equipment overnight in our ski-storage depot. This storage depot is located directly at the ski slope near the Galzigbahn cable car. You may also purchase your ski pass at reception.
Gourmet delights included
The price includes a rich gourmet breakfast in the Stafflerstube traditional parlour, the daily afternoon snack with delicacies from the region, and, of course, fresh fruit as a healthy snack in between meals.
Extra beds
Sie brauchen mehr Schlafplatz? Kein Need an extra bed? No problem. For guests ages 2 years and under, the bed is free of charge. For guests ages 3-8, we charge €48.00. For guests ages 9-16 and from age 17, we charge €58.00 and €88.00 respectively.
Parking
Are you travelling by car? No problem, we have a parking space waiting for you at the hotel. For each room, there is one free parking space in front of the hotel or in our underground garage. More information is available at reception.
Wellness
Our wonderfully welcoming Himml Spa promises pure relaxation. For more space in your suitcase, leave your bathrobe and slippers at home. Both await you in your room.
Cancellation conditions Winter 2021/22
- from booking until 2 months before arrival – the cost of 50% for 1 night per booked room
- 2 months to 5 weeks before arrival: 40% of total amount
- from 5 weeks until one week before arrival : 80 % of total amount
- later cancellation or no show: 100% of value of reservation
COVID
Current measures:
Are you unable to travel and check into our hotel because of the following reasons, we will grant a free cancellations and refund your deposit, less 4% service fee:
- Closing of Austrian borders by the government
- Closing of the hotel by the government
- Closing of the ski resort by the government
cancellation conditions for summer 2022:
until 49 days before arrival: free of charge
- 49 days to 30 days before arrival: 20% cancellation fee
- 30 days to 14 days before arrival: 60% cancellation fee
- later cancellation: 80% cancellation fee
COVID
Are you unable to travel and check into our hotel because of the following reasons, we will grant a free cancellations and refund your deposit, less 4% service fee:
- Closing of Austrian borders by the government
- Closing of the hotel by the government
We also recommend that you take out travel insurance with Europäische Reiseversicherung, which also offers cancellation coverage for COVID-19 illness. You can find the latest information on the Corona Pandemic and related travel insurance coverage here:
European Hotel Insurance Cancellation Plus
Price info
All indicated reference prices are for standard occupancy per day. Prices are valid for a stay of 7 days. Short stays are available on request. The local tourist tax is not yet included in the price.
Bank details
Volksbank Landeck, Malserstr. 29,
A-6500 Landeck - St. Anton branch
Account: Fam. Penz KG
BIC/SWIFT: VBO EAT WW INN
IBAN: AT53 4239 0005 1000 9069
Payment methods
For a binding reservation, a deposit of 40% is required. We ask you to please transfer the amount to our account. The remaining balance can be paid directly at the hotel by credit card, debit card or in cash.
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